Quick start

You can go from signup to your first reply in about five minutes. There are five steps: create your account, add a brand, connect SMTP, route your support email in, and reply to your first ticket. Each one links to a page with the full detail.

1. Create your account. Sign up at app.allmy.support with email and password, or with Google. See Create your account.
2. Add your first brand. Give it a name and you're set up with a default <slug>@inbound.allmy.support address. You'll connect your real support address later. See Add a brand.
3. Connect your SMTP. This is what lets replies send from your own address instead of a shared one. See Connect your SMTP.
4. Route your support email in. Forward [email protected], or use the brand's default <slug>@inbound.allmy.support address to start. See Route email in.
5. Send a test email in. It shows up as a ticket in your inbox. Open it and reply. See Working the inbox and Replying to tickets.