Saved views

If you filter the inbox the same way every morning, a saved view turns that combination into a single click instead of rebuilding it each time.

Save a filter combo

Set up the filters you want, then save them as a named view. Open that view any time to jump straight back to the same filtered list.

Personal or shared

Keep a view to yourself, or an admin can share one with the whole team, so everyone works from the same starting filter for something like open, high-priority tickets.

More filters

On top of status, brand, and tag, you can filter by ticket age, last activity, and customer, then save any combination of those as a view.