Founder essays and practical guides on running customer support across more than one brand, without paying the multi-brand tax most helpdesks quietly charge.https://allmy.software/helpdesk/blog/en-ushttps://allmy.software/helpdesk/blog/switching-from-zendesk/https://allmy.software/helpdesk/blog/switching-from-zendesk/Zendesk exports are off by default, plan-gated, and gone the day you cancel. How to get your data out in time, and what actually comes across when you import it.Sat, 01 Aug 2026 00:00:00 GMThttps://allmy.software/helpdesk/blog/ai-in-customer-service/https://allmy.software/helpdesk/blog/ai-in-customer-service/The test for AI in customer service is not how many tickets it deflects. It is whether the person waiting for an answer still feels like someone is trying to help.Sat, 25 Jul 2026 00:00:00 GMThttps://allmy.software/helpdesk/blog/features-hidden-behind-higher-tiers/https://allmy.software/helpdesk/blog/features-hidden-behind-higher-tiers/SLA policies, satisfaction surveys, roles, automation caps: what the entry tiers of five helpdesks actually leave out, and what to check before you sign up.Mon, 20 Jul 2026 00:00:00 GMThttps://allmy.software/helpdesk/blog/why-i-built-allmy-support/https://allmy.software/helpdesk/blog/why-i-built-allmy-support/Running support for a few brands means paying more, everywhere. Why the multi-brand tax pushed me to build AllMy Support, and what a fair helpdesk should do.Wed, 08 Jul 2026 00:00:00 GMT